Orders

Can I Change Or Amend My Order?
If you'd like to change or amend your order with us, please give us a call on 0333 002 0175
Can You Get Samples Of Laminate?
Hi Sophie,

Sorry - due to the costs involved we don't offer our free sample service on our laminate range.

However, you can view our stock in our high-street showrooms too - so why not pop in and say hello? We'll put the kettle on for ...
Can I Amend My Order?
Yes, you can amend your order prior to it leaving us, contact us on 0333 002 0375, your additional item will be added to and paid for. Extra delivery costs maybe incurred if the original order has been dispatched.
Can I Order Free Samples?
Yes, free samples are available for our products to try before you buy.
Why Does My Free Sample Look Different To My Wood Flooring Ordered?
As wood is a natural product, there will be variations in the shade, this is completely expected as every-piece of wood flooring is unique.
My Order Confirmation Is Missing, What Do I Do?
Please check that you have not received an order confirmation receipt from Flooring Hub in your inbox, spam, junk or any other email folders. If there is no order confirmation, please phone our customer services on 0333...
Do You Reserve Stock For A Later Date?
Unfortunately, we do not reserve or hold any stock.
Will Everything On My Order Arrive Together?
Subject to stock and status, if you have placed all your items on for order on the same day, your order will all arrive together.
How Do I Place An Order?
All our orders are placed through our website, flooringhub.co.uk or by the phone. To place a phone order, please ring out experienced Sales team on 0333 002 0375, or enquire about sales by email at ...
Can I Cancel Or Return My Order?
Full details on how to cancel or return an order can be seen here on our Cancellation and Returns policy.