Orders

Can I amend my order?
Yes, you can amend your order prior to it leaving us, contact us on 0333 002 0375, your additional item will be added to and paid for. Extra delivery costs maybe incurred if the original order has been dispatched.
Can I order free samples?
Yes, free samples are available for our products to try before you buy.
Why does my free sample look different to my wood flooring ordered?
As wood is a natural product, there will be variations in the shade, this is completely expected as every-piece of wood flooring is unique.
My order confirmation is missing, what do I do?
Please check that you have not received an order confirmation receipt from Flooring Hub in your inbox, spam, junk or any other email folders. If there is no order confirmation, please phone our customer services on 0333 002 0375, or email sales@flooringhub...
How do I place an order?
All our orders are placed through our website, flooringhub.co.uk or by the phone. To place a phone order, please ring out experienced Sales team on 0333 002 0375, or enquire about sales by email at sales@flooringhub.co.uk
Will everything on my order arrive together?
Subject to stock and status, if you have placed all your items on for order on the same day, your order will all arrive together.